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Terms and Conditions

1. General Terms

  • By placing an order, you agree that the information you provide is accurate and complete.

  • Tracer Coffee reserves the right to update product offerings, pricing, and terms at any time without prior notice.

2. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantity of products purchased per customer.

  • Prices are listed in USD and may change without notice.

  • Orders are considered final once payment has been processed.

3. Payments & Shipping

  • Order Confirmation: Once an order is placed, you will receive a confirmation email. Orders are subject to availability and may be canceled if the product is out of stock.

  • Payment: We accept major credit cards and other payment methods as listed on our website. All payments must be made in full before shipment.

  • Pricing: All prices are listed in USD and are subject to change without notice.

  • Shipping times are estimates only; delays may occur.

  • Tracer Coffee is not responsible for delays caused by carriers or customs.

  • Risk of loss passes to the customer upon delivery.

4. Returns & Refunds

  • Returns are only accepted for defective or damaged products within 14 days of delivery.

  • To request a return, contact us at [Insert Contact Email].

  • Refunds, if approved, will be issued to the original form of payment.

5. Intellectual Property

  • All content on our website (logos, text, images, videos) is the property of Tracer Coffee and may not be copied, distributed, or used without written consent.

6. Limitation of Liability

  • Tracer Coffee shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

7. Governing Law

  • These Terms are governed by and construed under the laws of the State of South Carolina, United States.

Privacy Policy – Email & SMS

Tracer Coffee respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect data when you subscribe to our email and SMS communications.

1. Information We Collect

  • Email & SMS: When you subscribe, we collect your name, email address, and/or phone number.

  • Purchases: When you buy from us, we may also collect your billing/shipping address and payment details (processed securely by third-party providers).

2. How We Use Your Information

  • To send updates about new products, promotions, and events.

  • To provide order confirmations, shipping notifications, and customer support.

  • To improve our marketing, website, and services.

3. Email & SMS Communications

  • By subscribing, you consent to receive recurring marketing messages from Tracer Coffee.

  • Message and data rates may apply.

  • You can unsubscribe at any time by clicking “Unsubscribe” in emails or replying “STOP” to SMS.

4. Sharing of Information

  • We do not sell or rent your information to third parties.

  • We may share data with service providers who help us deliver email, SMS, and order fulfillment.

  • We may disclose information if required by law or to protect our rights.

5. Data Security

  • We implement reasonable safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

  • You may request access, correction, or deletion of your personal data by contacting us at [Insert Contact Email].

  • You have the right to withdraw consent to marketing communications at any time.

7. Updates

  • We may update this Privacy Policy periodically. The latest version will always be posted on our website.

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